Introduction

BioVital ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

Information We Collect

Information You Provide

When you contact us or request a consultation, we may collect:

  • Name and contact details (email address, phone number)
  • Information about your enquiry or consultation request
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

  • Responding to enquiries and consultation requests
  • Providing information about our products and services
  • Improving our website and customer experience
  • Complying with legal obligations

Cookie Usage

We use cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

  • Service providers who assist with website operations
  • Professional advisors when necessary
  • Law enforcement when legally required

Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you have rights including:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to object to processing
  • Right to data portability

To exercise these rights, contact us at [email protected].

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymise it.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

BioVital
81 Cromwell Street
Birmingham B1 2JT
United Kingdom
Email: [email protected]
Phone: +44 121 643 78 20